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Support

AVAILABLE SUPPORT TEAM

It's old school, but it works!

​Our team is available during standard business hours to answer technical support calls and emails.

 

We can often supply answers quickly and without much investigation. If it turns out that you need more in-depth assistance that will require significant time, an hourly fee may be applied.

Mon - Fri, 10am - 5pm US Eastern

MONTHLY SUPPORT PACKAGES

A monthly agreement that gives you peace of mind.​

Structured by the hour, we offer various packages to suit any size business. 

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Benefits include:

  • Having an expert available that is familiar with your app & environment

  • Small changes to your app don't have to turn into 'projects'

  • Consistent, known, monthly financial commitment

  • Locked-in reduced rate for additional support​

  • More regular updates to your DataFlex app (always with approval)

  • Rollover hours

Lots of support is also available from the community and Data Access Worldwide.

DataFlex

Support Forums

Reach out to fellow DataFlex developers for assistance and ideas!

VISIT FORUMS

DataFlex

Learning Center

Watch videos to learn about the product, perfect a skill, or to see what's next!

START LEARNING

Help Desk

Express

Have a feature request to make or a potential bug to report? Please share!

SUBMIT HERE
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